{"id":126,"date":"2023-07-17T04:31:27","date_gmt":"2023-07-17T02:31:27","guid":{"rendered":"http:\/\/comlis.io\/?page_id=126"},"modified":"2024-03-13T16:33:57","modified_gmt":"2024-03-13T15:33:57","slug":"demarche-et-processus-de-developpement","status":"publish","type":"page","link":"https:\/\/comlis.io\/index.php\/demarche-et-processus-de-developpement\/","title":{"rendered":"Notre d\u00e9marche"},"content":{"rendered":"

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IA<\/h1>\n

Companion<\/h1>\n

by COMLIS<\/span><\/p>\n

 <\/p>\n

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Des assistants intelligents bas\u00e9s sur la technologie ChatGPT pour transformer votre entreprise<\/span><\/h4>\n

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Notre Processus de D\u00e9veloppement<\/h3>\n

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Chez Comlis, nous suivons un processus de d\u00e9veloppement structur\u00e9 pour cr\u00e9er des assistants sur mesure et aliment\u00e9s par les propres donn\u00e9es de votre entreprise.<\/p>\n

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1.<\/p>\n

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Etude de vos besoins et identification du cas d’usage<\/h3>\n

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Nous commen\u00e7ons par une phase d’analyse\u00a0 pour comprendre vos besoins sp\u00e9cifiques et les objectifs par rapport \u00e0 un assistant virtuel. Nous essayons d’identifier le cas d’usage qui peut \u00eatre le plus pertinent pour votre entreprise et qui r\u00e9pond \u00e0 vos enjeux (Satisfaction Client, Efficacit\u00e9 op\u00e9rationnelle, Performance Commerciale,…)<\/p>\n

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2.<\/p>\n

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Analyse de faisabilit\u00e9 du cas d’usage identifi\u00e9<\/strong><\/h3>\n

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Nous discutons avec vous identifier les informations n\u00e9cessaires de votre entreprise que vous souhaitez int\u00e9grer \u00e0 l’assistant virtuel et fonction de la nature des questions.<\/p>\n

La phase de d\u00e9veloppement de l’assistant ne d\u00e9marre qu’\u00e0 r\u00e9ception de 2 livrables cl\u00e9s en lien avec le cas d’usage\u00a0<\/p>\n

–\u00a0 \u00a0 \u00a0La liste des documents \u00e0 charger dans notre infrastructure\u00a0<\/p>\n

–\u00a0 \u00a0 \u00a0La liste des questions \/ r\u00e9ponses attendues\u00a0<\/p>\n

Notre recommandation est de commencer avec un cas d’usage s’appuyant sur peu de documents puis d’enrichir progressivement vos donn\u00e9es.<\/p>\n

 <\/p>\n

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3.<\/p>\n

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D\u00e9veloppement de l’assistant sur mesure (POC) et tests en mode it\u00e9ratifs<\/h3>\n

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\u00c0 cette \u00e9tape, nous chargeons les donn\u00e9es pertinentes identifi\u00e9es par rapport au cas d’usage\u00a0 (PDF, URL,…) dans notre infrastructure technique (RAG).<\/p>\n

Nous sommes amen\u00e9s en fonction de la nature des questions \u00e0 r\u00e9aliser des optimisations (contenu, d\u00e9coupage optimis\u00e9e, …) afin d’arriver \u00e0 une premi\u00e8re version.\u00a0<\/p>\n

 <\/p>\n

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4.<\/p>\n

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Tests r\u00e9alis\u00e9s par COMLIS \u00a0
<\/strong><\/h3>\n

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Nous proc\u00e9derons \u00e0 des tests approfondis de l’Assistant IA Companion<\/strong> by COMLIS. Nous vous invitons \u00e0 nous envoyer une premi\u00e8re version des Questions et R\u00e9ponses (Q&R) d\u00e8s que possible, afin que nous puissions \u00e9valuer la r\u00e9action de l’assistant virtuel. Pour \u00e9viter les hallucinations habituelles de l’IA g\u00e9n\u00e9rative, notre\u00a0 assistant sera param\u00e9tr\u00e9 en fonction de votre contexte et, s’il ne trouve pas de r\u00e9ponse, il indiquera simplement \u00ab\u00a0Je n’ai pas la r\u00e9ponse\u00a0\u00bb. Nous vous fournissons le r\u00e9sultat des tests afin que vous puissiez valider les r\u00e9ponses.\u00a0<\/p>\n

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5.<\/p>\n

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Mise \u00e0 disposition d’une interface simplifi\u00e9e <\/strong><\/h3>\n

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Si notre assistant virtuel IA Companion <\/strong>r\u00e9agit de mani\u00e8re satisfaisante lors des tests, nous serons en mesure de vous fournir une premi\u00e8re interface simplifi\u00e9e. Nous vous invitons \u00e0 v\u00e9rifier la disponibilit\u00e9 de personnes de votre \u00e9quipe pour effectuer les tests compl\u00e9mentaires n\u00e9cessaires.\u00a0<\/p>\n

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6.<\/p>\n

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Incr\u00e9mentation de l’assistant avec de nouveaux documents<\/strong><\/h3>\n

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Pour combler les \u00e9ventuelles lacunes, nous proposons deux solutions possibles. Soit le compl\u00e9ment peut \u00eatre ajout\u00e9 via un Q&R, soit un document compl\u00e9mentaire peut \u00eatre fourni pour r\u00e9pondre \u00e0 un large \u00e9ventail de questions non couvertes. Il est n\u00e9cessaire de mener des tests afin de s’assurer que l’incr\u00e9mentation n’entraine pas une r\u00e9gression sur d’autres th\u00e9matiques.\u00a0<\/p>\n

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7.<\/p>\n

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D\u00e9ploiement, accompagnement du changement et suivi <\/strong><\/h3>\n

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Une fois que l’assistant virtuel IA Companion<\/strong> a \u00e9t\u00e9 test\u00e9 et valid\u00e9, nous vous accompagnons\u00a0 dans le d\u00e9ploiement aupr\u00e8s de vos collaborateurs, vos commerciaux puis enfin vos clients apr\u00e8s une p\u00e9riode de rodage aupr\u00e8s de vos collaborateurs.<\/p>\n

Cette \u00e9tape n\u00e9cessite un dispositif de conduite du changement<\/strong> adapt\u00e9 compte tenu de la nouveaut\u00e9 de l’usage.\u00a0<\/p>\n

Nous assurons un suivi r\u00e9gulier pour surveiller les performances<\/strong> de l’assistant virtuel (suivi des conversations, …) et nous adapter en fonction de l’\u00e9volution de vos donn\u00e9es et de vos besoins.<\/p>\n

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IA Companion by COMLIS  Des assistants intelligents bas\u00e9s sur la technologie ChatGPT pour transformer votre entrepriseNotre Processus de D\u00e9veloppementChez Comlis, nous suivons un processus de d\u00e9veloppement structur\u00e9 pour cr\u00e9er des assistants sur mesure et aliment\u00e9s par les propres donn\u00e9es de votre entreprise.1.Etude de vos besoins et identification du cas d’usageNous commen\u00e7ons par une phase d’analyse\u00a0 […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"class_list":["post-126","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/comlis.io\/index.php\/wp-json\/wp\/v2\/pages\/126","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/comlis.io\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/comlis.io\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/comlis.io\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/comlis.io\/index.php\/wp-json\/wp\/v2\/comments?post=126"}],"version-history":[{"count":25,"href":"https:\/\/comlis.io\/index.php\/wp-json\/wp\/v2\/pages\/126\/revisions"}],"predecessor-version":[{"id":536,"href":"https:\/\/comlis.io\/index.php\/wp-json\/wp\/v2\/pages\/126\/revisions\/536"}],"wp:attachment":[{"href":"https:\/\/comlis.io\/index.php\/wp-json\/wp\/v2\/media?parent=126"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}